Touchless Payments by PruPay


Instantly collect payments without contact, making sure your customers are happy and your employees maintain social distancing.

$24.95 Monthly

 

$24.95

ZERO TRANSACTIONS FEES FOR 90 DAYS!

Introducing Touchless Payments for the COVID era. Nowadays, customers want to make payments in a way that is both convenient, secure and germ-free. Touchless payments allows customers to make payments to your business without being concerned about handling physical currency.

Payments as simple as sending a text

Getting paid for curbside pickup or delivery has never been easier. Just enter your customer’s phone number and get paid, it’s as simple as that. No more taking credit card information over the phone. Best of all you can add convenience fees and give customers the option to include a tip.

Collect without the contact

Physical contact with strangers is a no-no. Customers want a way to make payment that is both convenient and germ-free. With Touchless Payments by PruPay, your customers can make payments securely without worrying about the safety and well-being of their families.

Show your customers you care

Recent events have made payments challenging. Customers want to keep a safe distance and employees don’t want to handle money.  Mobile payments are effective, but complex and don’t work will for brick and mortar stores.

Waived fees for the first 90 days

During the COVID-19 crisis we are waiving all fees for the first 90 days after you create your account. After that, we will charge ten cents ($0.10) per transaction or 10% of the convenience fee (whichever is higher.)

  • Zero set-up fees
  • Nothing to download
  • Zero transactions fees for the next 90 days* (PayPal fees apply. Only $.10 per transaction after that.)
  • No credit card required, ever
  • Your own 800 number (to be used in conjunction with our service, text messages only)
  • No obligation, cancel anytime
  • More Secure – Stop taking credit cards over the phone

FAQs

Q 1 ) Why use Touchless Payments by PruPay?

Allows you to accept payments simply without you or your customer having to ever touch any of the others possessions or tools. (credit cards, card readers, pens, receipts, paper money, etc.)

Q 2) Is it secure?

Yes! It is extremely secure. All of your information and all of your customers’ data is handled using methods that are PCI (Payment Card Industry) compliant. We never share your information with others and we always encrypt any data that is moving via the Internet. For your customers, they will have peace of mind that they never have to give out their credit card over the phone or hand it over to anyone.

Q 3) How soon will I be paid?

All funds are instantly transferred into your PayPal Business account when they are processed by your customer. You may use your PayPal Business account to make payments to other businesses or vendors, or you may transfer your funds to your bank account at no charge using standard transfers (usually takes one to two days.) or pay a small fee for PayPal’s instant transfer service (currently 10% of the transfer with a maximum of $10.00.) PayPal is waiving fees to instantly withdraw money from a PayPal business account to a bank account, Mastercard® Debit or Visa® Debit card through May 31, 2020.

Q 4) How much does it cost?

During the COVID-19 crisis we are waiving all fees for the first 90 days after you create your account. After that, we will charge ten cents ($0.10) per transaction or 10% of the convenience fee (whichever is higher.) When you sign up for PruPay Touchless, you will need to sign up for a PayPal Business account if you don’t already have one. PayPal charges their normal fees for PruPay Touchless transactions.

Q 5) Can I accept tips?

YES! On their screen, your customer will see a slide bar for tips. It is defaulted to 10%, but can be slid left to 0 for no tip and up to 25% in increments of 5%. Whatever the tip, it is itemized and immediately/automatically added to the total tab as a line item before the tab is sent to PayPal for payment. Tips show up on your merchant dashboard and in your PayPal business account as separate line items so you can easily account for them and pay your employees.

Q 6) Can I add a delivery charge?

YES! When you set up your account, you can designate a delivery charge. When you request payment, all you need to do is check the box that indicates “Delivery?” and that charge will be added to the customer’s total on their bill. When linking to their payment page your customer will see an itemized tab that includes their total, the delivery charge and the convenience fee.

Q 7) Does it work for multiple locations?

That depends on you. If each location has banking relationships that you need to keep separate or if you need to track orders by location, each location will need its own Touchless account. If all of your banking rolls up to one account, you can apply once and use your sign-on page at each location to request payments.

Q 8) Can I add a convenience fee to my payment requests?
When you set up your PruPay Touchless account, you will designate a Convenience Fee. Every time you process a transaction with PruPay Touchless, the fee will show up as a separate line item on the payment request that is sent to your customer. We feel that it is important for this fee to be identified and be transparent to them. When you receive your payments from PayPal into your PayPal Business Account, your portion of the Convenience Fee will be deposited as well.
Q 9) What languages are supported?

At this time only English is supported.

Q 10) What countries are supported?

Both USA and Canada are currently supported.

Q 11) What happens after I sign-up?

Great question! One you’ve completed our registration, you’ll receive an email confirming your registration email. Once confirm, you will have the ability to login to the PruPay.com control panel. One of the first things you’ll want to do is add a payment method to your account. This is completed by clicking “Settings” on the right side, and selecting “Payment Methods” We give you the option of selecting PayPal as your payment provider, or PruPay.com. Once a payment method is active, you should complete the “Company Information” section. Here is where you can locate your exclusive Touchless Payments text number. Once your company information is complete, click on “Payment Request” to text message your first request for payment.

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